How to customize your nonprofit's Smart Donations page

Once you're a Give Lively member, your nonprofit has a live Smart Donations page that is ready to be customized. Your page comes with default donation amount options ($25, $50, $100, and $250) and a mission statement pulled from GuideStar, but we recommend customizing every aspect of your donations page to fit your nonprofit. Here’s how to get started customizing your page:

1. Fill in basic information about your nonprofit

  • Start by clicking the “Basic Information” tab on the menu on the lefthand side of the page.
  • Then enter the name of your nonprofit (for external display) and your organization’s mission statement.
  • Hit "Save" when you're done.

2. Upload a high-quality version of your logo

  • Click on “Logo and Images” tab on the left-hand menu.
  • Under logo, click "Choose File" and find the image file you'd like to upload as your logo.
  • Double-click the desired file.
  • Your logo image should be:
    • Minimum of 640x640 pixels
    • No larger than 1MB
    • In JPG format 
  • Hit "Save" when you're done.

3. Choose your brand color

  • Enter the hex color that most represents your brand or select one from a color wheel. This color will serve as the background of your donation page.
  • Hit "Save" when you're done.

4. Upload a high-quality image that represents your work

This image will accompany your donation link when you share the URL via Facebook, Twitter, or any other social media platform.

  • Your image must be:
    • Minimum of 1200x630 pixels
    • No larger than 1MB
    • In JPG format
  • We recommend that you use an image without any words or letters for optimal promotion across social media.
  • Hit "Save" when you're done.

5. Select your donation amount options and write impact stories to accompany them

  • Click on “Impact Stories” tab on the left-hand side of the page.
  • Fill in desired amount options based on your donation history.
    • In order for your selected donation amount options to appear, you must fill in all impact stories. Without customization, the default donation amount options are $25, $50, $100, and $250.
  • Write a short sentence (maximum 75 characters) next to each amount describing the impact a donation of that size would make on your organization.
    • For example, if your organization works to serve the hungry, a $25 donation amount to your organization "Feeds four children for a week." For an organization that protects wildlife, the story might be that a $75 donation "Preserves 15 acres of forest land."
  • Hit "Save" when you're done.

6. Write a "Thank You" message to donors

When a donor gives to your organization, they will immediately receive a receipt summarizing their donation for tax purposes. You have the option of including a customized 'Thank You’ message as a part of that receipt. Use your 'Thank You' message to show gratitude, reinforce your mission, or touch on the impact the donation will make.Write a Thank You note or copy and paste your existing note to donors into the field on the “Thank You Message” page.

  • Click on the “Thank You Message” tab.
  • Fill in the provided field with your written "Thank You" 
  • Hit "Save" when you're done.



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